Subject: Re: Late Collection // 9799218413 // 1482845
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nitesh Singh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 13 Nov 2020 21:29:42 -0700 (MST)

Hi Team, 

Please assist in arranging the collection on the below case. Collection not done since August with the customer and receiving no response from LMG. Order was delivered under FP0825000514 and customer can be reached on +971553378256. 

Please look into this. Thank you for your help! 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Subject: Late Collection // 9799218413 // 1482845 

Hi team, 

Problem Statement: Late Collection 

Order ID: 9799218413 
Date: Aug 25, 2020 
Tracking: RP0826000919 

Assistance required: Need urgent Collection 

Summary: Return request raised on 8/26/20 1:58 PM, however items hasn't been collected from customer. We have emailed to the courier team twice, however no response received. 

Kindly arrange collection on priority basis. 

Thanks, 
Nitesh