Subject: Re: Return collection pending // 8209510391 // 1612673
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 12 Nov 2020 18:11:36 -0700 (MST)

Hi Team, 

Case is pending for a long time. 

Kindly update us. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 1 November, 2020 14:48:37 
Subject: Return collection pending // 8209510391 // 1612673 

Hi Team, 

Problem Statement: Tracking not generated 

Order Date : Oct 22, 2020 

Order ID: 8209510391 
Return Tracking ID: NA 
Assistance Required: Need refund to customer 
RMA: 1000097122 

Issue Description: Tracking number is not generating under the mentioned order and RMA. Also raised Jira, however they've asked to contact the OMS team. Return collection is pending for a long time. 

Kindly look into the issue and do the needful. 

Regards, 
Nitesh