Subject: Refund followup // 2000389153 // 1644519
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 11 Nov 2020 05:28:00 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 30, 2020 

Order ID: 2000389153 
Return Tracking ID: 45350810525 
Assistance Required: Need refund to customer 
RMA: 1000123237 

Issue Description: Customer raised a return request for 2 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1656576 has been created. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh