Subject: Return collection Pending // 6226464778 // 1551733
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 3 Nov 2020 21:49:58 -0700 (MST)

Hi Team, 

Problem Statement: Tracking not generated 

Order Date : Sep 23, 2020 

Order ID: 6226464778 
Return Tracking ID: NA 
Assistance Required: Need refund to customer 
RMA: 1000117639 

Issue Description: Tracking number is not generating under the mentioned order and RMA. As per the Jira team, they've asked to contact the OMS team. Return collection is pending for a long time. 

Kindly look into the issue and do the needful. 

Regards, 
Nitesh