Subject: Refund Followup! // 6232351541 // 1601115
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 1 Nov 2020 22:54:40 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 12, 2020 

Order ID: 6232351541 
Return Tracking ID: RP1014200001368 
Assistance Required: Need refund to customer 
RMA: 1000070615 

Issue Description: Customer raised a return request for 3 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Chld ticket: 1625693 has been created. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh