Subject: Return Collection Pending // 9602007521 // 1498720
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 1 Nov 2020 03:11:56 -0700 (MST)

Hi Team, 

Problem Statement: Tracking not generated 

Order Date : Sep 7, 2020 

Order ID: 9602007521 
Return Tracking ID: NA 
Assistance Required: Need refund to customer 
RMA: 1000110420 

Issue Description: Tracking number is not generating under the mentioned order and RMA. Also raised Jira, however they've asked to contact the OMS team. Return collection is pending for a long time. 

Kindly look into the issue and do the needful. 

Regards, 
Nitesh