Subject: Refund followup! // 9605857664 // 1610378
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 29 Oct 2020 02:09:54 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 2, 2020 

Order ID: 9605857664 
Return Tracking ID: 
Assistance Required: Need refund to customer 
RMA: 1000099442 

Issue Description: Customer raised a return request for item and handed over to the courier team with tracking number: 46039258473/46039305093, created under order ID: 9605857716. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1622464 has been created. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh