Subject: Refund followup! // 9605067754 // 1564676
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 27 Oct 2020 20:32:09 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 27, 2020 

Order ID: 9605067754 
Return Tracking ID: 46039149785 
Assistance Required: Need refund to customer 
RMA: 03534076 

Issue Description: Customer raised a return request for 10 item and handed over to the courier team under mentioned tracking Id (46039149785)which was raised under order: 9605395225. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1601967 has been created. 

Kindly check whether the items have been returned and refund the customer 

Thanks, 
Nitesh