Subject: Refund followup! // 6227203513 // 1531525
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 26 Oct 2020 03:12:13 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 25, 2020 

Order ID: 6227203513 
Return Tracking ID: 45522686720, 45082021283 
Assistance Required: Need refund to customer 
RMA: 1000032694 

Issue Description: Customer raised a return request for 4 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1584259 has been created, however no update received from the team yet. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh