Subject: Re: Late Collection // 6224932203 // 1578595
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>, [email-masked], [email-masked], ALL RUH OPS Landmark <[email-masked]>
Date: Thu, 22 Oct 2020 10:43:40 -0700 (MST)

Hi Team, 

Can you please arrange the collection for the below tracking on priority. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Thursday, 22 October, 2020 16:37:45 
Subject: Late Collection // 6224932203 // 1578595 

Hi Team, 

Problem Statement: Late Collection 

Order Date : Sep 17, 2020 

Order ID: 6224932203 
Tracking ID: 46179926564 

Assistance Required: Need Urgent Collection 

Issue Description: Customer raised a return request on 9/20/20 1:00 PM and till now the item has not collected from the customer. The customer shared the contact details i.e., WhatsApp: 0503131832 or call on: 0540019453 to arrange a collection. We have emailed the details to the courier then however the collection is still pending. 

Customer is contacting us at regular intervals for updates. Kindly arranges the collection on a priority basis. 

Regards, 
Nitesh