Subject: Amount Deduction // [email-masked] // 1465415
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mustafa chakki <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nitesh Singh <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 20 Oct 2020 21:33:44 -0700 (MST)

Hi Mustafa, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, October 20, 2020 7:46:30 AM 
Subject: Amount Deduction // [email-masked] // 1465415 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 09 August, 2020 however as per our records, no order was placed on that date. 

Transaction Date: 09 August, 2020 
Amount: 26.800KWD 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh