Subject: Re: Amount Deducted // [email-masked] // 1466498
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mustafa chakki <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nitesh Singh <[email-masked]>, harish thakor <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 20 Oct 2020 20:42:08 -0700 (MST)

Hi Mustafa, 

Kindly assist us on the below case. The case is pending for a long time and customer is contacting us on regular basis, chasing their refund. 

Regards, 
Fauzan 

From: "Seeta Seeta" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "harish thakor" <[email-masked]>, "anju john" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, September 15, 2020 4:34:30 PM 
Subject: Re: Amount Deducted // [email-masked] // 1466498 

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 15 September, 2020 13:05:04 
Subject: Amount Deducted // [email-masked] // 1466498 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 07 Sept, 2020 however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh