Subject: Re: RE: Refund / Returned order / 6223969096
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 07:10:22 +0000

Dear Mohd,​        We would like to inform you that we have received your concern regarding status update we are working on the same and will update you soon.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/62c38b22bfbef98bfc7e3e091078194adfe501a2d5b27850e625836bb599e4f0 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Tamkin Raza, Technical Engineer    FarEye- Enabling Digital Logistics        Call: +91 7065956595                   
                           
                            On
                            Tue, 20 Oct at 12:20 PM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 Hi Team, 

 

 Please mark as RTO Delivered. 

 

 23/09/2020        09:33 

 

 It is showing as Undelivered in portal. 

 

  

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

  

 
  
 From: Shakeeb Arsalan <[email-masked]>  
Sent: Tuesday, October 20, 2020 7:15 AM 
To: Mohd Imran <[email-masked]>; Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Nitesh Singh <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Refund / Returned order / 6223969096 

 

 
External email sender, please take precaution.

 

 
 
 Hi Jessie, 

 

   

 
 With reference to order #6223969096 

 
 
 Order Date:  Sep 14, 2020 

 
 
 Tracking ID: CRDSAL0066971220 

 

   

 
 The order has been returned to WH (RTO) on 23 September, 2020 as per Saudi Post website, but as per hybris the status is still in transit. Kindly assist us to mark
 the order as NDR and process the refund. 

 

   

 
 Thank you for your help. 

 

   

 
 Regards. 

 
 
 Shakeeb 

 

 

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