Subject: Re: ON_VALIDATION_CANCELLED // 8397635215 // 1430696
From: Seeta Seeta <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Nitesh Singh <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>
Date: Sun, 18 Oct 2020 05:57:25 -0700 (MST)

Hi Mustafa, 

Need your assistance to close the below concern. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Sent: Wednesday, 14 October, 2020 16:02:45 
Subject: Re: ON_VALIDATION_CANCELLED // 8397635215 // 1430696 

Hi Mustafa, 

Please find the attachment for the reference. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mustafa Chakki" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Sent: Sunday, October 11, 2020 12:54:16 PM 
Subject: RE: ON_VALIDATION_CANCELLED // 8397635215 // 1430696 

Hi, 

Provide us with the bank statement of the customer as we cant find any attachment to proceed the refund. 

From: Seeta Seeta <[email-masked]> 
Sent: Friday, October 09, 2020 5:07 PM 
To: Mustafa Chakki <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Nitesh Singh <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]> 
Subject: Re: ON_VALIDATION_CANCELLED // 8397635215 // 1430696 

External email sender, please take precaution. 

Hi Mustafa, 

Kindly assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 9, 2020 6:27:01 PM 
Subject: Re: ON_VALIDATION_CANCELLED // 8397635215 // 1430696 

Hi Team, 

Refund is pending for a long time and customer is chasing on regular basis. 

Kindly update us. 

Thanks, 
Nitesh 

From: "Nitesh Singh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 5 September, 2020 12:24:30 
Subject: ON_VALIDATION_CANCELLED // 8397635215 // 1430696 

Hi Team, 

With reference to order numbers: 8397635215 order was On_Validation_Cancelled and the customer is complaining that they didn't received a refund. 

Order date: Aug 15, 2020 

Payment mode: KNET 

Ticket ID: NA 

Customer provided proof of bank statement showing deducton, as attached above. 

Kindly look into this issue and do the needful. 

Thanks, 

Nitesh 

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