Subject: Re: Amount Deduction // [email-masked] // 1464876
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 9 Oct 2020 19:26:29 -0700 (MST)

Hi Team, 

Customer is chasing his refund for a long time. 

Kindly update us. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 15 September, 2020 12:31:05 
Subject: Amount Deduction // [email-masked] // 1464876 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 08 Sept, 2020 however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks,