Subject: Re: Amount Deduction // [email-masked] // 1465109
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 28 Sep 2020 02:30:22 -0700 (MST)

Hi team, 

Kindly update us on this case. Customer is contacting us on regular basis. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, September 15, 2020 12:43:11 PM 
Subject: Amount Deduction // [email-masked] // 1465109 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 08 Sept, 2020 however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh