Subject: Re: Amount Deduction // [email-masked] // 1467322
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 21 Sep 2020 08:50:34 -0700 (MST)

Hi Team, 

Any update on this case? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, September 16, 2020 3:57:18 PM 
Subject: Amount Deduction // [email-masked] // 1467322 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 07 Sept, 2020 however as per our records, no order was placed on that date. 

Merchant track id numbers are :159950491100096701 159950468300094670 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh