Subject: Re: Order Delay // 6217297659 // 1441640
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 10 Sep 2020 03:06:21 -0700 (MST)

Hi Team, 

With the reference to the order number 6217297659, the order was placed on 20th Aug and till the order is in progress. The customer is constantly chasing us for his order so we request you to check this order and expedite the delivery time frame. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 10 September, 2020 13:14:08 
Subject: Order Delay // 6217297659 // 1441640 

Hi Team, 

Problem Statement: Order delay 

Order Date : Aug 20, 2020 

Order ID: 6217297659 
Tracking ID: NA 
Assistance Required: Need order at store 

Issue Description: Customer placed order on 20 August and till now he/she has not received the order. As per the hybris the order status is SUBMITTED_TO_WAREHOUSE. We have emailed the Warehouse team, however no response received. 

Customer is chasing us for his/her order so we request you to expedite the delivery. 

Regards, 
Nitesh