Subject: Re: ON_VALIDATION_CANCELLED // 8394855998 // 1395319
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 31 Aug 2020 22:01:29 -0700 (MST)

Hi Team, 

Any update on this? 
Customer is sending us the reminders. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 22 August, 2020 17:45:50 
Subject: ON_VALIDATION_CANCELLED // 8394855998 // 1395319 

Hi Team, 

With reference to order numbers: 8394855998 order was On_Validation_Cancelled and the customer is complaining that they didn't receive a refund. 

Order date: July 30, 2020 
Payment mode: KNET 
Ticket ID: NA 

Customer shared the Bank statement as attached above. 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh