Subject: Fwd: Nil pick
From: Mohd Adil <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Tue, 25 Aug 2020 06:28:08 -0700 (MST)

FYI 

From: "Rehan Khan" <[email-masked]> 
To: "Mohd Adil" <[email-masked]> 
Sent: Friday, 21 August, 2020 18:06:22 
Subject: Nil pick 

Hi, 

Thanks for reaching out to us and giving us the opportunity to serve you. 

We truly apologize for the inconvenience caused. 

We would like to inform you that whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you. 

This order is not canceled, during quality check, we found out that item was not in a good condition to be sold and that was the last of their stock hence we took that out of your order and refunded you for that item. You are still going to receive the remaining items. 

We will not be happy either if you receive bad items in your order, this is the reason why this item was cancelled and you received a notification regarding the same item. 

Our delivery partner will call you before delivering these items. 

Feel free to ask any further queries in the future. 

Your Friends 
The Support Team