Subject: RE: ON_VALIDATION_CANCELLED // 8396694757 // 1370982
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Nitesh Singh <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>
Date: Mon, 17 Aug 2020 07:40:44 +0000

Hi,

We have done the refund today

Original Transaction ID202022373951779
IP Address168.187.147.210Batch ID
Transaction Date/TimeMon Aug 17 10:40:20 AST 2020Post Date0817
Transaction ID202023025010397Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait Finance House
Card Number526450******5011Card ExpirationDec , 2021
Transaction Amount71.200Currency Code414
Merchant Track ID159705196500019724Result CodeCAPTURED
Host Response00Authorization Code098920
AVS ResponseCVD2 Validation Repsonse
Reference ID023096000382STAN ID493040
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, August 14, 2020 9:28 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: Nitesh Singh <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: ON_VALIDATION_CANCELLED // 8396694757 // 1370982
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #8396694757
The order is marked as on validation cancelled and customer claiming that the amount has been deducted under transaction ID: 022322010324-E0268301
Amount KWD71.200
Date: 2020-08-10
Kindly check and do the needful.

Regards,
Fauzan
________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 14 August, 2020 11:13:57
Subject: ON_VALIDATION_CANCELLED // 8396694757 // 1370982

Hi Team,

With reference to order number: 8396694757, order was On_Validation_Cancelled and customer is complaining that they didn't received refund.

Order date: Aug 10, 2020
Payment mode: KNET
Ticket ID: N/A

Kindly look into this issue and do the needful.

Thanks,
Nitesh

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com