Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Aug 2020 12:54:51 +0000

Hi nitesh singh,  The customer has responded to the ticket.  Returns  Ticket comment <div>Greetings,</div>
<div id="yMail_cursorElementTracker_1597150406807">Thank you for getting back to be on the issue. By when can I get someone to contact me to pick up the items. And by when will be the refund done.</div>
<div id="yMail_cursorElementTracker_1597150464756">Thank you.<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Tue, Aug 11, 2020 at 8:23 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5479805727"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div>Hi Minu,</div>
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<div>Thank you for getting in touch with us.<br><br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website.<br><br>As per the records, a return request has already been raised for the items. </div>
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<div>We have also raised a return request for the damaged item as well. Our courier partner will contact you soon to arrange a time for collection.</div>
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<div>We have also forwarded this concern to our relevant department so you would not face such issues in future.<br><br>We thank you for your understanding and co-operation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<div class="yiv5479805727yqt5813157161 yQTDBase" id="yiv5479805727yqtfd14488">
<br>The Support Team<br><br><br><br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1366075