Subject: New Reply Received - Missing Items
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 01 Apr 2020 15:55:03 +0000

Hi nitesh singh,  The customer has responded to the ticket.  Missing Items  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
FINLA REMINDS &#128545;&#128545;&#128545;&#128545;<br>
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Sent from <a href="https://aka.ms/blhgte" rel="noreferrer">Outlook Mobile</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Shayan Wajid &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, February 26, 2020 6:23:05 PM<br>
<b>To:</b> Splash &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#433679] - Missing Items
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<span style="background-color:rgb(255,255,255); color:rgb(12,136,42)"><b style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:26.6667px">REMIND!!!!!!</b></span><br>
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<div style="margin-top:0px; margin-bottom:0px"><b><span style='font-family:Constantia,"Hoefler Text",serif'><br>
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<div style="margin-top:0px; margin-bottom:0px"><b><span style='font-family:Constantia,"Hoefler Text",serif'><br>
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<div style="margin-top:0px; margin-bottom:0px"><b><span style='font-family:Constantia,"Hoefler Text",serif'>Shayan Wajid Khan </span></b></div>
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<span style="font-size:12pt">Dubai - UAE</span><br>
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<span style="font-size:12pt">Mob. +971 58 210 5460 (UAE)</span><br>
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<div style="margin-top:0px; margin-bottom:0px">           +92 322 986 3465 (PAK)</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Shayan Wajid &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, February 16, 2020 9:43 AM<br>
<b>To:</b> Splash &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#433679] - Missing Items</font>
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<span style="background-color:rgb(255,0,0); font-size:20pt"><b>REMIND!!!!!!</b></span>
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<div style="margin-top:0px; margin-bottom:0px"><b><span style='font-family:Constantia,"Hoefler Text",serif'><br>
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<div style="margin-top:0px; margin-bottom:0px"><b><span style='font-family:Constantia,"Hoefler Text",serif'><br>
</span></b></div>
<div style="margin-top:0px; margin-bottom:0px"><b><span style='font-family:Constantia,"Hoefler Text",serif'>Shayan Wajid Khan </span></b></div>
<div style="margin-top:0px; margin-bottom:0px">
<span style="font-size:12pt">Dubai - UAE</span><br>
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<div style="margin-top:0px; margin-bottom:0px">
<span style="font-size:12pt">Mob. +971 58 210 5460 (UAE)</span><br>
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<div style="margin-top:0px; margin-bottom:0px">           +92 322 986 3465 (PAK)</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Shayan Wajid &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, February 4, 2020 3:31 PM<br>
<b>To:</b> Splash &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#433679] - Missing Items</font>
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<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
REMIND PLEASE!!!!</div>
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<div style="margin-top:0px; margin-bottom:0px"><b><span style='font-family:Constantia,"Hoefler Text",serif'><br>
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<div style="margin-top:0px; margin-bottom:0px"><b><span style='font-family:Constantia,"Hoefler Text",serif'><br>
</span></b></div>
<div style="margin-top:0px; margin-bottom:0px"><b><span style='font-family:Constantia,"Hoefler Text",serif'>Shayan Wajid Khan </span></b></div>
<div style="margin-top:0px; margin-bottom:0px">
<span style="font-size:12pt">Dubai - UAE</span><br>
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<div style="margin-top:0px; margin-bottom:0px">
<span style="font-size:12pt">Mob. +971 58 210 5460 (UAE)</span><br>
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<div style="margin-top:0px; margin-bottom:0px">           +92 322 986 3465 (PAK)</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Shayan Wajid &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, February 2, 2020 12:57 PM<br>
<b>To:</b> Splash &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#433679] - Missing Items</font>
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<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Well,</div>
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Please can you update me about this <b><span style="color:rgb(32,31,30); font-size:15px; text-align:left; background-color:rgb(255,255,0); display:inline!important">Lace Bra With Applique Detail Bikini Briefs</span><span style="color:rgb(32,31,30); font-size:15px; text-align:left; background-color:rgb(255,255,255); display:inline!important"><span style="background-color:rgb(255,255,0)"> </span></span><span style="margin:0px; font-size:15px; color:rgb(32,31,30); text-align:left; background-color:rgb(255,255,0)">(BLUE
 Colour, Size 10, Quantity 01)</span><span style="margin:0px; font-size:15px; color:rgb(32,31,30); text-align:left; background-color:white"><span style="background-color:rgb(255,255,0)"> </span></span><span style="margin:0px; font-size:15px; color:rgb(32,31,30); text-align:left; background-color:rgb(255,0,255)">(</span><span style="margin:0px; font-size:15px; color:rgb(32,31,30); text-align:left; background-color:rgb(255,0,255)">JUST</span><span style="margin:0px; font-size:15px; color:rgb(32,31,30); text-align:left; background-color:rgb(255,0,255)"> MISSING
 BIKINI).</span></b>
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<div style="margin-top:0px; margin-bottom:0px"><b><span style='font-family:Constantia,"Hoefler Text",serif'>Thanks</span></b></div>
<div style="margin-top:0px; margin-bottom:0px"><b><span style='font-family:Constantia,"Hoefler Text",serif'><br>
</span></b></div>
<div style="margin-top:0px; margin-bottom:0px"><b><span style='font-family:Constantia,"Hoefler Text",serif'>Shayan Wajid Khan </span></b></div>
<div style="margin-top:0px; margin-bottom:0px">
<span style="font-size:12pt">Dubai - UAE</span><br>
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<div style="margin-top:0px; margin-bottom:0px">
<span style="font-size:12pt">Mob. +971 58 210 5460 (UAE)</span><br>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, February 2, 2020 12:16 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#433679] - Missing Items</font>
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<div dir="ltr">Hi Shayan,</div>
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<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">Thank you for shopping with us.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">We apologise for the inconvenience caused.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div dir="ltr" style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">The refund amount of AED 72.00 for missing item (Printed Tassel Detail Bikini Bra with Briefs) under order ID
<span dir="ltr" style="white-space:pre"> </span>9768386803, has been processed from our side.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">Once again, sincere apologies and thank you for your patience.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">Feel free to get in touch with us for further assistance.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
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<div><span style="font-size:10.5pt; color:rgb(51,51,51)">Your friends,</span></div>
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<span style="font-size:10.5pt; color:rgb(51,51,51)">The </span><span style="font-size:10.5pt; color:rgb(51,51,51)">S</span><span style="font-size:10.5pt; color:rgb(51,51,51)">upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/433679