Subject: New Reply Received - Feedback or suggestions
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 12 Mar 2020 02:55:46 +0000

Hi nitesh singh,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="auto"></div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">Kishore M</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Thu, Mar 5, 2020, 3:49 PM<br>Subject: Missing item<br>To:  &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>Cc:  &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
</div>
<div dir="ltr">Hello,<div>Ref to my message on your website, contact us window; and reference to our Face book Messenger Chat; here are the details : </div>
<div><br></div>
<div>PART - I</div>
<div>The offer was on running track pant and sports bra. if bought separately the 2 items would cost 150 AED</div>
<div>but if bought together the offer was 130 AED</div>
<div>But the cashier said the billing system is not update with the offer.</div>
<div>so she called the supervisor to update the system.</div>
<div><br></div>
<div>This tool about 5-10 min</div>
<div><br></div>
<div>PART- II</div>
<div>The system was updated and made the payment for the items along with other clothes.</div>
<div>The cashier handed over me the items in a polythene bag and we left for India.</div>
<div><br></div>
<div>PART - III</div>
<div>upon reaching India and  opening the polythene's/shopping bag, we reaslised that the sports bra/top / blouse is missing from the bag</div>
<div><br></div>
<div>_____________________________________________________________</div>
<div>I think this must be oversight from the cashier. Due to the no updated system with the offer.</div>
<div><br></div>
<div>Could you kindly check the discrepancy and take the corrective action.</div>
<div><br></div>
<div>Thank you</div>
<div>With regards,</div>
<div>Kishore</div>
<div>+91 9987897981<br>
</div>
<div><br></div>
<div>P.S. : Please find attached the receipt and the track pant for which the blouse is missing</div>
<div><br></div>
</div>

</blockquote></div>

Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043095123338'>receipt.jfif</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043095123339'>track pant.jpeg</a><br />3. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043095123340'>receipt.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/504285