Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Mar 2020 06:06:37 +0000

Hi nitesh singh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
Dear all,</div>
<div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
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<div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
I already sent several emails regarding the below.</div>
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the missing item is </div>
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<div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
<table width="100%" align="center" style="margin: 0px auto; font-size: 13px; display: table; border-spacing: 0px">
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<td width="28%" align="center" style="padding: 0px 0px 10px; border: 0px currentColor; border-image: none">
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<td style="border: 0px currentColor; border-image: none"><a style="padding: 5px" href="https://www.centrepointstores.com/ae/en/p/161832842?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" target="_blank" rel="noreferrer"><img style="padding: 20px 0px 0px; width: 150px; height: auto; vertical-align: top; max-width: 135px" alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/8515687-JY902-SPWIN19080719_01-150.jpg">
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<td width="40%" align="left" style="padding: 15px; border: 0px currentColor; border-image: none">
<span style="font-size: 14px; font-weight: 600"><strong>SPLASH </strong></span><br>
<strong>Full Length Flexi Waist Jog Pants with Tape Detail and Drawstring </strong>
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<span style="line-height: 22px; font-size: 14px; font-weight: 300">Color: Black</span>
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<span style="line-height: 22px; font-size: 14px; font-weight: 300">Size: M </span>
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<div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
I hope this will be the last time I will have to send a request regarding this!!! I called your customer service several times and sent several emails!</div>
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thanks</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 8, 2020 11:20 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Your products are on the way
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 504487</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 504487<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
<br>
نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">nitesh singh : </div>
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<div>Hi Aline,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>Please specify name of the items which are missing under order number: 9771747294 so we can further assist you.</div>
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<div>We look forward to hearing from you.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/504487