Subject: Late delivery//
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>
Date: Fri, 6 Mar 2020 06:17:15 -0700 (MST)

Hi Team, 

With reference to order number: 9771583199, customer placed order for some items and out of which two items, (141341829 - - Adore Lemon Grass Fragrance Oil - 30 ml & 161026975 - - Lavender Citrus Fragrance Oil - 30 ml) were under promotion Buy 5 at AED 99, however customer was charged the total price for both items which is AED 145 each. 

As per the update from Jira, (REL-85905) the items are now available in Promotion. We have also checked on website, and the promotion is active now. 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh