Subject: Order Delay - 9770639060
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Tue, 3 Mar 2020 20:23:05 -0700 (MST)

Hi team, 

Kindly assist in closing the below case. There is no movement in the order since Feb 19, 2020. Not receiving response from LMG to arrange a delivery after multiple escalations. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, March 3, 2020 3:36:05 PM 
Subject: Late Delivery / 9770639060 

Hi Team, 

The customer has placed his order on Feb 18, 2020 but still, he did not receive his order yet. 
We've escalated to the courier team but di not receive any response. 

Please do the needful. 

Order number - 9770639060 
Ticket number - 490006 
Tracking number - FC0219000205 

Regards 
Rehan