Subject: Return for Damaged Item - 7666701067
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Nitesh Singh <[email-masked]>, Inayat Ali <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 21 Jan 2020 17:15:08 -0700 (MST)

Hi Teamn, 

With reference to the order number: 7666701067 
AWB: 45439946716 

Customer has returned the following item under the above AWB: 161347723 - - Bright Starts Baby Walker with Light and Sound 

If we have received this item at the WH, kindly process it under RMA: 42757092 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, January 21, 2020 6:12:34 PM 
Subject: WWD damage item received//7666701067 

Hi, 

With reference to order number: 7666701067, customer emailed us informing that he received the item on 1/9/20 1:07 PM but the item has manufacturing defect(Mis-manufactured), customer also provided us the picture. We have forwarded to third party twice, however no response received. 

Order Date : Jan 8, 2020 
Tracking ID: 45439884862 

Kindly look into he issue and do the needful. 

Regards, 
Nitesh