Subject: Re: Order delay//6457731108
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Inayat Ali <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Mon, 20 Jan 2020 05:06:13 -0700 (MST)

Hi, 

Customer is chasing for their order. Any update on this? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Inayat Ali" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 16:48:53 
Subject: Order delay//6457731108 

Hi, 

With reference to order number: 6457731108, customer placed order on 21 Dec and till now he has not received the order. As per the hybris the order status is ready to be shipped. 

As per the update from the third party team, order was dispatched from Warehouse on 22 Dec, 2019. We have forwarded this concern to the Store to confirm if order is available, however there is no response from them. 

Order Date : 21 Dec 2019 
Tracking ID: 645773110823999991 

Kindly look into the issue and do the needful. 

Thanks, 
Nitesh