Subject: Re: Refund not processed//9763101221
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, escalations dxbteam <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Sat, 11 Jan 2020 04:18:47 -0700 (MST)

Hi Team 

Please process the refund. The item has been returned successfully as per the tracking id (45490585836) on 23 Dec'19, however, the refund is not processed. 

Please expedite as the customer is chasing us on delayed refund. 

Thanks 
Inayat Ali 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, 10 January, 2020 17:59:34 
Subject: Refund not processed//9763101221 

Hi, 

With reference to order number: 9763101221, Customer raised a return request for 1 item and the item have been delivered to the warehouse on 23 Dec 2019 but according to the hybris the refund has been not processed yet. Case has been escalated to third party, however no further action has been done. 

Order Date : 03 Dec 2019 
Return Tracking ID: 45490585836 
RMA: 42695145 

Kindly look into the issue and do the needful. 

Thanks, 
Nitesh