Subject: Refund not processed
From: Nitesh Singh <[email-masked]>
To: Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Sat, 11 Jan 2020 01:14:37 -0700 (MST)

Hi Team, 

With reference to order number: 9762864809, customer placed the order on 30 Dec, and he did't received the order. Tracking status showing that the order status as Undelivered. Customer is complaining that they didn't received the order, nor the refund. 

We have escalated this to third party to process the refund, however there is no response from the team. 

Tracking ID: FP1201000299 

​Kindly look into this and do the needful. 

Regards, 
Nitesh