Subject: Need proof of delivery
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Thu, 9 Jan 2020 00:54:19 -0700 (MST)

Hi, 

With reference to order number: 6450251630 and ticket number: 264516, customer has placed his order on Nov 6, 2019 and claim that his contact number was updated but he did not receive any calls from courier partner. On 21 Nov he received SMS that his shipment was delivered to ATHARI, however customer is saying that he didn't received the order. We escalated this case to third party many times but did not receive any response. 

Order Date : Nov 6, 2019 
Tracking ID: 45048083242 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh