Subject: Re: C&C POD
From: Max Alghurair <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Thu, 9 Jan 2020 06:26:37 +0000

Dear Team,

This is to inform you that we had check the below mention order is not available in the store,
kindly find the attached file  status is reflecting as cancelled QTY

Thanks & Regards

FAzlan

Max Alghurair

0565018439

________________________________
From: Apoorv Joshi <[email-masked]>
Sent: Thursday, January 9, 2020 5:24 AM
To: Max Alghurair <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Nitesh Singh <[email-masked]>
Subject: C&C POD

External email sender, please take precaution.

Hi Team,

With reference to the order number: 9764807159

This order is showing pickup completed however, the customer has reported that he never picked up this order. Kindly share POD for the same and investigate further.

Please look into this on priority. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nitesh Singh" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Cc: "Urvika Chaudhary" <[email-masked]>
Sent: Wednesday, January 8, 2020 2:49:10 PM
Subject: Need proof of collection

Hi,

With reference to order number: 9764807159, customer has got a mail regarding the collection complete and hybris too shows same, however customer claims he has not collected. We have escalated the case to third party, however there is no response from them.

Order Date : Dec 20, 2019
Tracking ID: 201912201908347
Store Code: Max60086

Kindly look into the issue and do the needful as customer is chasing us for more that 15 days.

Thanks,
Nitesh

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