Subject: Need proof of collection
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Wed, 8 Jan 2020 02:19:10 -0700 (MST)

Hi, 

With reference to order number: 9764807159, customer has got a mail regarding the collection complete and hybris too shows same, however customer claims he has not collected. We have escalated the case to third party, however there is no response from them. 

Order Date : Dec 20, 2019 
Tracking ID: 201912201908347 
Store Code: Max60086 

Kindly look into the issue and do the needful as customer is chasing us for more that 15 days. 

Thanks, 
Nitesh