Subject: 23213891 / Aitch / 18/12/2019 / Broker - UK / Buyer chasing for ticket
From: Rajat Bhardwaj <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Mon, 16 Dec 2019 15:35:32 -0700 (MST)

Hi there, 

With reference to TID: 23213891, buyer has informed that she has not received the ticket yet and as per tracking details there is no update of tracking after 12/11/2019. Agent unable to take the 

ownership of the case and the case has been escalated to CMA however buyer has contacted once and he is chasing tickets. 

Could you please check if we can replace the order here as the event is only 1 day away. 

Kind regards 
Rajat 

From: "Nitesh Kumar" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Tuesday, 17 December, 2019 03:16:41 
Subject: 23213891 / Aitch / 18/12/2019 / Broker - UK / Buyer chasing for ticket 

Hi Rajat, 

With reference to TID - 23213891, Buyer call and informed she had not received the ticket and as per tracking details there is no update of tracking after 12/11/2019. I am not able to take the 

ownership of the case and the case has been escalated to CMA. Can we look for the replacement ticket for buyer as she informed she will be travelling tomorrow. 

Thanks & Regards 

Nitesh Kumar