Subject: Re: On Validation Refund
From: Seeta Seeta <[email-masked]>
To: Nitesh Singh <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Wed, 11 Dec 2019 10:29:02 -0700 (MST)

Hi NItesh, 

Please raise jira for this concern and if they are not able to do the refund than forward the case to me. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Wednesday, December 11, 2019 5:19:56 PM 
Subject: On Validation Refund 

Hi Seeta, 

With reference to order number: 6452342180 and ticket number: 327869, customer's order has been On-Validation-Cancelled, however they didn't received the amount back. Transaction details on Hybris shows Communication problem. 

Kindly look into the issue and do the needful. 

Thanks, 
Nitesh