Subject: Strap missing from bag
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Sat, 16 Nov 2019 06:23:22 -0700 (MST)

Hi Team, 

In below case customer is complaining about the missing item in Sasha Floral Printed Phone Wallet with Detachable Sling Strap. 

So could you please assist us what we have to do on this case? 

Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Saturday, November 16, 2019 6:25:34 PM 
Subject: Strap missing from bag 

Hi Seeta, 

With reference to order number: 6450864073 and ticket number: 251809, customer is complaining that the strap is missing from the item Sasha Floral Printed Phone Wallet with Detachable Sling Strap. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh