Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Nov 2019 14:23:02 +0000

Hi nitesh singh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Dear Team<br>
<br>
Please note that we are unable to deliver the shipment to Aramex office as its a prepaid shipment and we need to collect E-ID as proof of delivery, and aramex staff refuses to do so.<br>
<br>
Please advise if we shall do the delivery without collection any proof of delivery, or shall we return the shipment back from our side ?<br>
<br>
Best Regards
</div>
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<br>
<span class="labelnormal"><span class="labelname_sf">Nour Bayouq</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641;" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: [email-masked]<br>
<strong>Sent: </strong>12/11/2019 5:04 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; EMP328 Omran Alshishani ([email-masked]); [email-masked]<br>
<strong>Subject: </strong>RE: [#241352] - Re: Your products are on the way<br>
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<div class="MsoNormal">Dears,</div>

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<div class="MsoNormal">AWB belong to another courier, we need your coordinate to delivery it to S&amp;S Account.</div>

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<div class="MsoNormal">Mahmoud</div>

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<b>From:</b> Tanveer Sawant &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, November 12, 2019 5:03 PM<br>
<b>To:</b> Mahmoud Emadeldin Mahmoud Elsayed &lt;[email-masked]&gt;; ALL DXB DOM - Banks e-Commerce &lt;[email-masked]&gt;; Shahazad Kallittavalappil &lt;[email-masked]&gt;; Vijesh Chirakkal &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Shipa Delivery Support &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> RE: [#241352] - Re: Your products are on the way</div>
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<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="color:#1f497d">Dear,</span></div>

<div class="MsoNormal"><span style="color:#1f497d"> </span></div>

<div class="MsoNormal"><span style="color:#1f497d">Please share Aramex AWB </span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'arial' , sans-serif;color:gray">Regards,</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'arial' , sans-serif;color:#1f4e79">Tanveer Sawant</span></div>

<div class="MsoNormal"><span style="font-size:9pt;font-family:'arial' , sans-serif;color:gray">045031670</span></div>

<div class="MsoNormal"><span style="font-size:9pt;font-family:'arial' , sans-serif;color:gray">EXT-1670</span></div>

<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'arial' , sans-serif;color:red">Aramex International LLC</span></div>
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<b>From:</b> Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, November 12, 2019 4:57 PM<br>
<b>To:</b> ALL DXB DOM - Banks e-Commerce &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Shahazad Kallittavalappil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vijesh Chirakkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> RE: [#241352] - Re: Your products are on the way</div>
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<div class="MsoNormal" style="line-height:12pt;background:#ffeb9c"><span style="font-size:10pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal">Dears <a href="mailto:" id="OWAAMA5033B5C873945D0996A5E756E511212" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@ARAMEX UAE</span></a> ,</div>

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<div class="MsoNormal">Could you please advise below</div>

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<div class="MsoNormal">Mahmoud</div>

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<b>From:</b> Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, November 12, 2019 4:56 PM<br>
<b>To:</b> Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#241352] - Re: Your products are on the way</div>
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<div class="MsoNormal">Dears <a href="mailto:[email-masked]" id="OWAAM19D4BB8E321B42C69D75D14D7673E8AA" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Shipa Delivery Support</span></a> ,</div>

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<div class="MsoNormal">Customer have registered mailbox with aramex, please ask araemx reception for ship and shop service and drop it there BOX TIP 102762</div>

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<div class="MsoNormal">Mahmoud</div>

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<b>From:</b> Shipa Delivery Support (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, November 12, 2019 4:53 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#241352] - Re: Your products are on the way</div>
</div>
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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear all,<br>
<br>
The customer is requesting to have the order delivered to Aramex. Once we receive a confirmation from the account manager we will proceed accordingly.<br>
  </span></div>

<div><span style="font-size:10pt;font-family:'verdana' , sans-serif">Best regards,<br>
<span class="labelnamesf">Omran Al Shishani</span><br>
<span class="labeltitlesf">Customer Care</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com&amp;data=02%7C01%7CTanveer%40aramex.com%7Cd0eb0336c7cf44d428b408d7676fcd63%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637091602199749071&amp;sdata=DiDv0iWuTK4dUotLirlBYG3VZeE12s%2BOtEpDhJEyyos%3D&amp;reserved=0" rel="noreferrer"><span style="text-decoration:none"><img id="_x0000_i1025" src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" style="width:1.6666in" width="160"></span></a></span><br>
<strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com&amp;data=02%7C01%7CTanveer%40aramex.com%7Cd0eb0336c7cf44d428b408d7676fcd63%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637091602199759061&amp;sdata=BwipPPAnHqwoUniiMHrTB6UK5JoKh5kOMrI7KUH3uz8%3D&amp;reserved=0" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">  </span></div>

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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer Customer<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>12/11/2019 3:13 PM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#241352] - Re: Your products are on the way<br>
<br>
<br>
  </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Please take a look at ticket <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F241352&amp;data=02%7C01%7CTanveer%40aramex.com%7Cd0eb0336c7cf44d428b408d7676fcd63%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637091602199759061&amp;sdata=QT8yJ021aqrm35vEs7WMhcDkfP2RHxUUdYPGcK1aWtI%3D&amp;reserved=0" rel="noreferrer"> #241352</a>.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">With reference to order number: 9759117394 and AWB number S000182932098.<br>
<br>
Item purchased on Nov 1, 2019, status showing in progress.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">​</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Kindly look into the issue and deliver the items to the customer as soon as possible.<br>
<br>
Thanks,<br>
Nitesh</span></div>
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<span style="font-size:1pt;font-family:'fdtktid';color:white">241352:1125156</span>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/241352