Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Nov 2019 09:44:12 +0000

Hi nitesh singh,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!  Ticket comment <div><div dir="auto">Hi Sir/mam,</div></div>
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<div dir="auto">Your reply nd sms is confusing. </div>
<div dir="auto">I got below message</div>
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<div dir="auto">Unfortunately your payment for your order did not go through. In case money is debited from your account, please contact your bank.<br>
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<div dir="auto">Want to have clear understanding on this </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Nov 12, 2019 at 12:19 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Swetha,</div>
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<span rel="tempredactor" style="font-size:14px" dir="ltr">​</span><br>
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<div dir="ltr"><span rel="tempredactor" style="font-size:14px" dir="ltr">Thank you for getting in touch with us.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We see that you have placed your order on Nov 11, 2019. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> For more information on click and collect orders, we request you to visit the following link:</span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><a href="https://www.splashfashions.com/sa/en/click-and-collect" rel="noreferrer" dir="ltr" target="_blank">https://www.centrepointstores.com/ae/en/click-and-collect</a></span><br>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>The Support Team </span></div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">Very truely yours<div><br></div>
<div>Swetha Ajay</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/241694