Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Nov 2019 02:25:02 +0000

Hi nitesh singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hello,

When i  receive this Order #6449746680, after checking the all products i found 1 of them is little defective right after i submit a return request. till today that is still under process. 
After submitting the return request i start receiving calls from this number; 011 204 9110. someone talk and say "Hello ........." and  call disconnected. I was tired of that calls today i decide to call back and after 3 to 5 minutes i talked with a customer service agent and he told me this is a courier company number and we have a pick up request for you from "Landmark Group"..

Now i am really surprised all this start happening from your side, here i want to ask some,
1- You guys don't have my address?
2- You are sharing my number with someone else?
3- Why there is no follow up from your side about my "Return Request"?

Waiting for your Reply.

Regards, https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/241358