Subject: Ticket Assigned - Re: We’ve received your online return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 10 Nov 2019 03:03:16 +0000

Hi nitesh singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your online return request.  Dear splash team,
Please check my refund amount I already handed to courier November 3

Kindly confirm

Find attached returned courier receipt your reference

Sent from my iPhone

<http://www.scientechnic.com>    MOHAMED SHAFNAS HUSSAIN
Senior Documentation Clerk
Mobility Division
DIRECT: +9714 230 82 08 TEL: +9714 203 57 77 FAX: +9714 266 61 76 MOBILE: +971 55 938 56 71
ADDRESS: 8th floor, Al Gurg Tower 1, Baniyas Road, Deira, P.O. Box 25490, Dubai, United Arab Emirates
WEB: www.scientechnic.com<http://www.scientechnic.com>

This e-mail message, including any attachments, is for the exclusive use of the addressee and contains confidential or privileged information. If you have received this message in error, please immediately notify the sender and delete this e-mail and any attachments.Any review, retransmission, disclosure, copying or modification is strictly forbidden. Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into contracts or contractual obligations via electronic mail, unless otherwise agreed in writing between parties concerned.

On 2 Nov 2019, at 5:07 PM, Splash Fashions <[email-masked]> wrote:

Here’s what you need to do next.

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Thank you for submitting your return request

Hi Shafnas Hussain, you’re almost there! You can finish returning these products in a few easy steps:

[https://i1.lmsin.net/website_images/ae/static-pages/returns/pick-up.png]
1. Confirm your pick-up

Our courier partner will call you to arrange your return pick-up. Your pick-up should take place in 3-5 business days.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
2. Box up your return

Wrap and seal your products in their original packaging, and ensure that all tags are intact.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
3. Hand over your return

Hand over the package to our courier partner and they will give you an acknowledgement receipt.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
4. Receive your refund

Your products will take 2-3 business days to reach our warehouse. It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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