Subject: New Reply Received - My Account
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 07 Nov 2019 17:29:11 +0000

Hi nitesh singh,  The customer has responded to the ticket.  My Account  Ticket comment <div>Hi, </div>
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<div id="yMail_cursorElementTracker_1573147637768">Thanks fior getting back to me. I am not using the app i am doing it on my desktop and tried as well on my android phone which has sa same issue of not able to remove an item on the cart. </div>
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<div id="yMail_cursorElementTracker_1573147708470">Kindly advise me once and what are the action you will take from here. </div>
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<div id="yMail_cursorElementTracker_1573147740329">Regards, <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0;"> <div style="font-family:Roboto, sans-serif; color:#6D00F6;"> <div></div>
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<div>On Thu, Nov 7, 2019 at 5:13 PM, Shoemart</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6;"> <div id="yiv3140927324"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
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<div dir="ltr">Hi,</div>
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<div dir="ltr">Thank you for contacting us.<br><br>We are truly sorry to hear that you are facing issues with the application. This is surely not the experience we want our customers to have when they shop with us.<br><br>We would suggest you to update your app or uninstall your app and install it again.<br><br>If the issue is still there, we request you to provide us some information of the issue you are facing with like OS Version,Platform,Error message (if there is any) or screenshot of the error<br><br>Please be assured, as we have a special team which work on issues like these. We will forward your issue and screenshots to our team and they will surely get it fixed for you.<br><br>Feel free to get in touch with us for further assistance<br><br>Your friends,<br>The Support Team.<br><br><br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/233695