Subject: New Reply Received - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 07 Nov 2019 16:13:32 +0000

Hi nitesh singh,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="auto">I already sent the pictures of defective product<div dir="auto"><br></div>
<div dir="auto">Tax invoice number was 60317101406320191004</div>
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<div>On Thu, Nov 7, 2019, 3:06 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 224922</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">nitesh singh : </div>
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<div dir="ltr">Hi Ali,</div>
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<div dir="ltr">Thank you for reaching out to us and apologies for the delay.<br><br>Kindly let us know the order number and the name of the products which you received so that we can check and assist you further.<br><br>Awaiting for your response.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/224922