Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Nov 2019 14:01:09 +0000

Hi nitesh singh,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">so this order full cancelled?</div>
<div dir="auto">or i have some remaining to recieve ??</div>
<div dir="auto">b/c i didnt get it </div>
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<div dir="auto" style="font-size:85%; color:#575757">Sent from my Samsung Galaxy smartphone.</div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; 
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<div>Date: 06/11/2019 3:31 pm (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#231822] - Product information </div>
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<div dir="ltr">Hi Asad,</div>
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<div style="line-height:1.38"><span style="font-size:11pt; color:rgb(0,0,0); text-decoration:none; white-space:pre-wrap">Thank you for contacting us. </span></div>
<div style="line-height:1.38"><span style="font-size:11pt; color:rgb(0,0,0); text-decoration:none; white-space:pre-wrap"><br>
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<div style="line-height:1.38"><span dir="ltr" style="font-size:11pt; color:rgb(0,0,0); text-decoration:none; white-space:pre-wrap">I see that you’ve been expecting a delivery for the item Skechers Mesh Slip-On Sneakers with your order number 6450261108. Unfortunately
 it has been cancelled as the item is currently out to stock. </span></div>
<div style="line-height:1.38"><span style="font-size:11pt; color:rgb(0,0,0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">​</span></div>
<div dir="ltr" style="line-height:1.38"><span style="font-size:11pt; color:rgb(0,0,0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">We always try
 to maintain accurate inventory on our website, but in this case due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.</span></div>
<div style="line-height:1.38"><span style="font-size:11pt; color:rgb(0,0,0); text-decoration:none; white-space:pre-wrap"><br>
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<div style="line-height:1.38"><span style="font-size:11pt; color:rgb(0,0,0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">I am sorry, but this is
 not typical of the experience we offer, and we understand the inconvenience this has caused.</span></div>
<div dir="ltr" style="line-height:1.38"><span dir="ltr" style="font-size:11pt; color:rgb(0,0,0); text-decoration:none; white-space:pre-wrap">​</span></div>
<div dir="ltr" style="line-height:1.38"><span dir="ltr" style="font-size:11pt; color:rgb(0,0,0); text-decoration:none; white-space:pre-wrap">The item may still be available at a local store near you, however we cannot check the local store availability. </span></div>
<div style="line-height:1.38"><span dir="ltr" style="font-size:11pt; color:rgb(0,0,0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">​</span></div>
<div dir="ltr" style="line-height:1.38"><span dir="ltr" style="font-size:11pt; color:rgb(0,0,0); background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Thanks
 for choosing to shop with us and apologies for the inconvenience this has caused.</span></div>
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<div><span style="color:rgb(0,0,0)">Your friends, </span></div>
<div><span style="color:rgb(0,0,0)">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/231822