Subject: RE: Customer requested callback
From: Mohd Imran <[email-masked]>
To: ccwebteam <[email-masked]>
Cc: Nitesh Singh <[email-masked]>, Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Nour Hanayneh <[email-masked]>
Date: Wed, 6 Nov 2019 12:17:30 +0000

Hi Team,

Can you please call this customer and understand his complete issue.

Please send us an email with elaborated details of his concern, with store name and all.

Regards
Imran

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, November 06, 2019 3:48 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Subject: Customer requested callback

External email sender, please take precaution.
Hi Team,

In below case customer is complaining about the staff behaviour at DIFC Store and now he is asking for a callback, so we request you to arrange it.

Details of the customer:
Conatct Number: 505404698.
Customer Name: Anhinav

Regards,
Seeta Kunwar
________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 6, 2019 3:57:45 PM
Subject: Customer requested callback

Hi Seeta,

With reference to ticket number 225034 and email address: [email-masked]<mailto:[email-masked]>, customer was complaining against one of the staff who was un-professional with he customer at DIFC store. Customer asked for a callback on his phone number: 505404698.

Kindly look into this issue and do the needful.

Thanks,
Nitesh

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