Subject: New Reply Received - RE: Order # 6448889921 (Item Missing)
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 05 Nov 2019 17:29:29 +0000

Hi nitesh singh,  The customer has responded to the ticket.  RE: Order # 6448889921 (Item Missing)  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Reminder 1<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature">
<div></div>
<div id="divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Arial,Helvetica,sans-serif">
<font></font>
<div style="margin:0"><font><span style="font-size:11pt"><b>Regards ,<br>
</b></span></font></div>
<div style="margin:0"><font><span style="font-size:11pt"><b>M.S.Sidhic</b><br>
</span></font></div>
<div style="margin:0"><font><span style="font-size:11pt"><font color="#777777"><span style="font-size:9pt">Mall
<span class="currentHitHighlight" id="0.46868793007206466">
<span style="background-color:rgb(255,255,255)"></span></span><span style="background-color:rgb(0,0,0)"></span>Manager<br>
</span></font></span></font></div>
<div style="margin:0"><font><span style="font-size:11pt"><font color="#777777"><span style="font-size:9pt">Centrepoint - Riyadh Gallery<br>
</span></font></span></font></div>
<div style="margin:0"><font><span style="font-size:11pt"><font color="#1F497D"><i> </i></font></span></font></div>
<div style="margin:0"><font><span style="font-size:11pt"><font color="#777777"><span style="font-size:8pt"><b>Tel</b></span></font><font color="#777777"><span style="font-size:8pt">:
 +966 112078284, </span></font><font color="#777777"><span style="font-size:8pt"><b>Mobile</b></span></font><font color="#777777"><span style="font-size:8pt">: +966 5<font color="#1F497D"><font><font>59925103</font></font></font></span></font><font color="#1F497D"><span style="font-size:10pt"><br>
</span></font><font color="#777777"><span style="font-size:8pt"><b>Email</b></span></font><font color="#777777"><span style="font-size:8pt">:
</span></font><a href="mailto:[email-masked]" target="_blank" id="LPNoLP" rel="noreferrer"><font><span style="font-size:10pt"><font color="#767171"><span style="font-size:8pt"><span class="highlight" id="0.2314719686796879">cpr10</span>.<span class="highlight" id="0.9712394691949393">manager</span>@landmarkgroup.com</span></font></span></font></a></span></font></div>
<div style="margin:0"><font><span style="font-size:11pt"><font color="#777777"><span style="font-size:7pt">Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></font></span></font></div>
<div style="margin:0"><font><span style="font-size:11pt"><font><span style="font-size:5pt"> </span></font></span></font></div>
<br>
</div>
<div>
<div id="appendonsend"></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<hr style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, November 3, 2019 1:01 PM<br>
<b>To:</b> Splash &lt;[email-masked]&gt;; Sagaya Suresh Kumar &lt;[email-masked]&gt;; Parvez Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Arnel Navor &lt;[email-masked]&gt;; Manager Cpr10 &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: Order # 6448889921 (Item Missing)
</div>
<div> </div>

<div lang="EN-US">
<div class="x_WordSection1">
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
Dear Team,</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
Please have a look into below issue.</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
Customer placed home delivery order and below item is missing.</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
Could you please do the needful.</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
Order # 6448889921</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
Ms.Leena Al Muajel</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
Mobile # 0507801661</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<img id="x_Picture_x0020_1" style="width:8.5729in; height:.9166in" width="823" height="88" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA2MTA1NTg0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YoPEqT6z6qF1W2z2UaYsBcWjIhMTutQGOPDCvD6-prA">
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
<div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;text-autospace:none'>
<span style='font-size:10.0pt; font-family:"Goudy Old Style",serif; color:black'>Regards,</span>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<b><span style='font-family:"Goudy Old Style",serif; color:#1F497D'>Mohammad Qazi</span></b>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<span style='font-family:"Goudy Old Style",serif; color:#777777'>Centrepoint KSA</span>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<b><span style='font-family:"Goudy Old Style",serif; color:#777777'>Mobile</span></b><span style='font-family:"Goudy Old Style",serif; color:#777777'>: +966 540225824</span>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<span style='font-family:"Goudy Old Style",serif; color:#777777'>Extn:3540</span><span style='font-family:"Goudy Old Style",serif; color:#1F497D'><br>
<br>
</span><u><span style="color:#0070C0"></span></u>
</div>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<b>From:</b> Manager Cpr10 <br>
<b>Sent:</b> Friday, November 01, 2019 10:56 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Arnel Navor &lt;[email-masked]&gt;<br>
<b>Subject:</b> Order # 6448889921 (Item Missing)</div>
</div>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
Dear Qazi</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<span style="color:black">          </span>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<span style="color:black">Please  look below customer order # 6448889921, customer didn’t get  <b>Plain Maxi dress</b>
</span>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
Ms.Leena Al Muajel</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
Mobile # 0507801661</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<span style='font-size:9.0pt; font-family:"Tahoma",sans-serif; color:#777777'>Regards,</span>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<span style='font-size:9.0pt; font-family:"Tahoma",sans-serif; color:#777777'>Fahad Alyousef</span><span style="font-size:12.0pt; color:black"></span>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<span style='font-size:9.0pt; font-family:"Tahoma",sans-serif; color:#777777'>Mall Manager</span><span style="color:black"></span>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<span style='font-size:9.0pt; font-family:"Tahoma",sans-serif; color:#777777'>Centrepoint - Riyadh Gallery</span><span style="color:black"></span>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#777777'>Tel</span></b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#777777'>: +966 112078284,
<b>Mobile</b>: +966</span><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#7F7F7F'> 5</span><span style="font-size:10.0pt; color:#7F7F7F">95557469</span><span style="font-size:10.0pt; color:#1F497D"><br>
</span><b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#777777'>Email</span></b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#777777'>:
</span><span style="color:black"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#767171'>[email-masked]</span></a></span>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
<span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style="color:black"></span>
</div>
<div class="x_MsoNormal" style='margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: "Calibri", sans-serif;'>
 </div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/225883