Subject: New Reply Received - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Nov 2019 13:45:23 +0000

Hi nitesh singh,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please refer to the attach mail.
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, November 05, 2019 3:33 PM<br>
<b>To:</b> Haider-Ali Shah &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#229571] - Promotions or Gift Vouchers</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Haider,<br>
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Thank you for contacting us.<br>
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We are truly sorry to hear that you are facing issues with the application. This is surely not the experience we want our customers to have when they shop with us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to provide us screenshot of the ​offer which you received so that we can forward this to out team to look into it.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Awaiting for your response.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​Your friends,<br>
The Support Team.</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Tue, 5 Nov at 11:47 AM
<span class="separator">, haider shah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>HI just purchase shoe online where the promotion price is showing 119 SAR. But when i complete my purchasing you guys charged me 199SAR. Please either return the balance money
 or i will cancel the full order MY order number 6450183932</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>229571:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043060973468'>attachment.eml</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/229571