From: Nitesh Singh <[email-masked]>
To: Luqman Ahsen <[email-masked]>
Date: Sun, 3 Nov 2019 03:14:51 -0700 (MST)

Thank you for contacting us. 

We are truly sorry for the inconvenience caused. This is surely not the experience we want our customers to have when they shop with us. 

We have now forwarded the concern to our relevant department to resolve this as soon as possible. 

I thank you for your understanding and cooperation​. 

Your friends, 
The Support Team