Subject: Ticket Assigned - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 31 Oct 2019 07:41:00 +0000

Hi nitesh singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns i already canceled one item from this order  Order #9758356032 

but i received it together with other items so i returned both to your store via aramex in same package 

now one item process for refund and this pyjama still showing cancellation in progress  
please take your action to refund i t 

thanks https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/220823