Subject: New Reply Received - Item broken
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 30 Oct 2019 10:26:08 +0000

Hi nitesh singh,  The customer has responded to the ticket.  Item broken  Ticket comment <div>The courier is landmark asset holding.<br>
Order number is 9758787114<br>
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Irene Testori<br>
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<font style="font-size:11pt" color="#000000"><b>Da:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Inviato:</b> mercoledì 30 ottobre 2019 09:31:09<br>
<b>A:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Oggetto:</b> Re: [#219805] - Item broken</font>
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<div dir="ltr">Hi Irene,<br>
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Thank you for contacting us.<br>
<br>
We are truly sorry for the inconvenience caused. This is surely not the experience we want our customers to have when they shop with us.<br>
<br>
We have now forwarded the concern to our relevant department to resolve this as soon as possible. In the mean time, please confirm through which courier have you received the items along with the tracking number so that we check further.<br>
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I thank you for your understanding and cooperation.<br>
<br>
Your friends,<br>
The Support Team<br>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/219805